The New Ballagh Centre New Ballagh Centre
+00 353 (0)71 98 54030
 

Friendly Call Services

The RISE Project run two friendly call services based at the Ballagh Centre – Rossinver Calling which serves North Leitrim, North Sligo and West Cavan, and Fermanagh Calling which serves the West Fermanagh area. Each of these services provides social contact and re-assurance to older people and their relatives. These friendly, free call services will telephone an older person at a regular pre-arranged day and time, check that all is well and have a chat. Calls are made by trained and vetted members of staff and volunteers and the content of the calls are strictly confidential.

 Rossinver & Fermanagh Calling
Rossinver & Fermanagh Calling

Unlike emergency pendants or helpline services, these friendly call services don’t wait for the older person to report a problem. It is a pro active service - if the older person doesn’t answer the phone at the pre-arranged time or if they answer and seem distressed or unwell, the phone service operators will respond by alerting their family members or neighbours. This can provide particular re-assurance if the older person is living alone in a rural area, prone to falls, wandering or has other health issues.

The social contact the service provides is invaluable. To know that there will be a friendly, known and trusted voice that has time to chat about the weather or some local news can make a big difference; for some older people it may be the only conversation they have had that day. The service is free and referrals are welcomed from family members, health care professionals or from the older people themselves. For further information on either Rossinver Calling or Fermanagh Calling please contact the centre.

Rossinver Calling:

Rossinver Calling Leaflet (pdf)
Rossinver Calling Flyer (pdf)
Rossinver Calling Poster (pdf)
Rossinver Calling Application Form (pdf)
Rossinver Calling Contact Registration Form (pdf)

Fermanagh Calling:

Fermanagh Calling Flyer (pdf)
Fermanagh Calling Poster (pdf)
Fermanagh Calling Application Form (pdf)
Fermanagh Calling Contact Registration Form (pdf)